Company overview!

Dr PC’s service philosophy is supported by our continued improvement in the way we operate and the total experience we deliver to our customers. As a company we are fully quality accredited to AS/NZS ISO 9001:2008 standard.

Dr PC is customer centric, all team members follow strict protocol in the way we engage customers from our uniform, documentation and professional approach ensures consistency of service and support across our entire team.

When a team member joins Dr PC it is the beginning of their educational journey. We encourage and support them to improve their skills knowledge and understanding by undertaking specific courses to enhance these very important attributes. We don’t employ “Nerds” or “Geeks”. We only employ people who truly understand customer service who just happen to be very Technology savvy.

Our objective

Our objective is to continue the growth of our success by fostering the high standards of service and product we are setting in the industry. We will also achieve this objective through a well managed expansion process on a national basis and diversification in such areas as becoming a Recognized Training Organization (RTO).

Our integrity, quality of service and the reliability of our product has led to our success in winning the Small Business Award. As part of our commitment we strive to be 'user friendly' by using language that is easy for our clients to understand and to respect our client's needs and budget. At the same time, we aim to provide the highest ongoing level of training and qualifications for our staff.

Our philosophy

Our underlying philosophy is to give the standard of service and quality of product we would appreciate receiving if we ourselves were the client.